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Unclear in Neurons 'Create Business Object' UI how to edit field values
The UI for the Neurons 'Create Business Object' does not show to the user a coherent way to edit existing values. Instead, the user has to ‘Add Fields…’ to get editing view for values of existing fields. Change the wording on the button to ‘Add/Edit Fields…’
In Progress
Include the term 'presence' in the description of available information.
The term used in Azure is ‘presence’. Can we improve the wording of this description to say something like: “In order to check the user's availability, you will need to authorize the bot so that it can view that information. Authorization for this is provided by configuring 'presence' permissions for your app in your Azure tenant.”
In Progress
Change name of Saved Search Parameter on "Saved Search" action
Currently when filling in a Saved Search action we have 2 “Search” fields to be filled in, 1 is the saved search from Ivanti and the other is the filtering section, see below. Proposal is changed the Neurons Search field rename to “Saved Search” to help be clearer what each field does
Rejected
Change Card Definitions page title to Card Configurations
The landing page a user is taken to when clicking on ‘Card Designer’ is titled ‘Card Definitions’. However, it would be more helpful if the page titled ‘Card Definitions’ were re-titled ‘Card Configurations’. Rational 1) The URL refers to this page a configurations and not definitions 2) Each card has its own field called ‘card definition’ 3) Guiding users is easier if there is conceptual clarity and distinction between locations and features within a given topic of discussion.
Rename 'Delete step' in case action to 'delete case'
The button in a clause config of a case action says ‘delete step’. It should really say ‘delete case’ as the step (the action) is not deleted.
Released
"You have unsaved changes" when editing workflow
It would be good to have a warning come up on the page when you have made changes to a workflow and then try and leave the page without saving it, otherwise accidentally leaving the page can cause a lot of lost progress.
Released
Open & Closed states for webchat icon
It would be nice to have an option to select different icons for the webchat when its closed and open.
Released
Larger Icon size limit for the Webchat logo.
Would be nice to be able to have bigger images for the webchat logo so having a configurable size for this would allow for that. Also being able to change the shape of the icon to something other than a circle to allow for differently shaped images.
Released
Close Modal x on webchat popup too far from popup.
Can we have this x on the top right corner of the popup instead of the top right corner of the window.
Released
Clean up OpenAI models
Only show the relevant models when we give the users the ability to select a model; for instance, in text complete we are should all models which isn't necessary.
Released
Workflow Case alignment
The middle points between a case and the rest of the workflow should align with each other
Help Documentation on Team User Availability
Is there any documentation on how to set up the Teams User Status Permissions
Remove top navigation and migrate items to side navigation
It would be better have all the navigation options in one place so lets move the top navigation to the sidebar.
Released
User should be able to change the name of the Default Case
Currently, the default case can’t be edited which is understandable, however, it would help with navigating the workflow if we could change the name of the default workflow.