Add a "log ticket" button for the technician in a handoff
The technician should have the ability to escalate a handoff to a ticket themselves so adding a button or an option at the end of the handoff on the technician's side would encompass this
The technician should have the ability to escalate a handoff to a ticket themselves so adding a button or an option at the end of the handoff on the technician's side would encompass this
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